Iqbal Hussain is an experienced professional with a diverse background in customer service, health and safety, and property management. Currently serving as the GMB Trade Union H&S Representative at British Gas since March 2021, Iqbal has a robust skill set in investigating complaints, conducting health and safety audits, and supporting both staff and new starters in navigating workplace challenges. Complementing this role, Iqbal has worked as a Field Engineer Smart Energy Expert at British Gas since November 2018, where exceptional customer service and technical expertise in energy solutions have been paramount. Previous roles include Homeownership Advisor at One Housing, Housing Advisor at General Dynamics, and various customer service positions, showcasing a consistent commitment to service excellence and operational efficiency. Iqbal holds a Bachelor's Degree in Management & Human Resource Management from the University of Plymouth.
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