Rabya Begum

Rabya Begum is a Customer Resolution Agent at British Gas, with a diverse background in customer service and childcare. Previous roles include Sales Advisor at Plusnet, Customer Experience Advisor at Capita, Childcare Worker at Asha Neighborhood Project, and Customer Service Representative at first direct. Rabya has experience in the hospitality industry as a Waitress/Chef at Spice Saltburn, and previously worked as a Customer Service Advisor at HSBC. Rabya holds a Bachelor of Arts in Childhood Studies from the University of Leeds and has specialized education in Health and Social Care at BTEC Level 3 and GCSEs in various subjects from The South Leeds Academy.