Sat Banwait

Sat Banwait serves as the Global Electrification Communications Manager at Jaguar Land Rover, focusing on enhancing the electrification customer journey across various channels. With extensive experience in customer experience management, Banwait previously held roles such as Omni Channel Customer Experience Manager and Customer Journey Programme Manager, driving strategic initiatives to improve customer attraction, retention, and monetization. Prior to JLR, Banwait was Head of Digital Customer Experience at British Gas, where data-driven strategies significantly improved conversion rates and customer satisfaction. Earlier experience includes positions at E.ON, with a solid educational background in design management and project management methodologies.