Tom Crockett has over a decade of experience with British Gas, effectively progressing from the role of Technical Service Engineer from January 2004 to January 2013 to various managerial positions including Service Manager, Success Coach, Customer Delivery Manager, and currently, Area Customer Delivery Manager since May 2013. Tom's roles have focused on customer delivery and service management, showcasing a strong commitment to enhancing customer experience and operational efficiency within the organization.
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