Victoria D.

Victoria D. is an accomplished marketing professional with over 15 years of experience, currently serving as the Head of Customer Engagement Communications at British Gas since October 2021. In this role, Victoria D. oversees customer engagement and operational communications for 8 million customers while leading a Behavioral Science programme aimed at enhancing communication strategies. Prior experience includes various leadership positions at British Gas Business, where Victoria D. spearheaded marketing operations, strategy, and brand management. Earlier career highlights include senior marketing roles at Barclaycard and Experian, where Victoria D. developed marketing strategies and managed customer engagement initiatives. Victoria D. holds a BA Hons in United States Studies from Middlesex University and has also studied at SUNY New Paltz.