SB

Samantha Blum

Associate Director, Customer Experience at Broad River Retail

Samantha Blum has a wealth of experience in the retail industry, with roles ranging from Assistant Manager at Value City Furniture to Associate Director at Broad River Retail d/b/a Ashley HomeStore. Samantha holds a Bachelor of Science degree in Athletic Training from Wingate University. Samantha has demonstrated expertise in measuring productivity, improving processes, and maintaining quality and brand standards through partnerships with outsourced contract companies.

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Timeline

  • Associate Director, Customer Experience

    July, 2021 - present

  • Senior Manager, E-Team and Service

    July, 2020

  • Senior Manager, Retail Technology & Innovation

    October, 2018

  • Senior Manager, Guest Experience

    October, 2016