Alisha Thakur

Alisha Thakur has a diverse work experience in various industries. In 2019, they worked as a Customer Service Representative at Walmart and as a Call Center Representative at COMPTEL. Alisha also worked briefly as a Website Developer and Designer at ActiveU.

In 2021, Alisha joined Transcom as a Technical Support Advisor, providing assistance to customers. Alisha also worked at UserTesting as a Product Tester, testing and providing feedback on various products.

In 2022, Alisha joined FDM Group as a Junior Software Developer Trainee. After completing the training program, they became a Team Lead in a development team, working on projects using Angular and Java. Alisha also gained experience in software testing technologies such as Selenium.

In 2022, Alisha joined Delphi Technology as a Software Tester, contributing to the testing process until April 2023.

In 2023, Alisha joined BrokerBay as a Client Success Associate. Alisha'sresponsibilities include resolving technical issues, coordinating with team leads and engineering teams, and utilizing various tools for mapping, documentation, and analytics.

Additionally, in 2021, Alisha worked as a Video Captioner at Transcribio.

Overall, Alisha Thakur has gained experience in customer service, technical support, software development, software testing, and client success throughout their career.

Alisha Thakur has a comprehensive education history. Alisha obtained a Postgraduate Degree in Software Engineering from Centennial College from 2019 to 2021. Following that, in 2022, they earned a QA Tester Certification in Computer Software Engineering from Techno Canada.

Before pursuing their postgraduate studies, Alisha earned a Bachelor of Technology (BTech) degree in Computer Science from DAV University, Jalandhar, between 2014 and 2018. Alisha completed their high school education at Cambridge International School from 2009 to 2014.

In addition to their formal education, Alisha has also obtained several certifications to enhance their skills and knowledge. These include certifications in Business Etiquette: Phone, Email, and Text; Certified Tester, Foundation Level; API Testing Foundations; Agile Testing; Become a Software Tester; Behavior-Driven Development; JMeter: Performance and Load Testing; Java: Testing with JUnit; Learning Jira Software (2019); Programming Foundations: Software Testing/QA; Scripting for Testers; Selenium Essential Training; Learning Selenium; and Test Automation Foundations. Alisha also holds certifications in CyberArk Trustee Exam, HTML and JavaScript, and Oracle Certified Professional, Java EE 5 Web Services Developer (OCP). Alisha has also obtained a Smart Serve certification and a Silver Certificate for Typing Speed (49 wpm) from Ratatype. The dates of completion for these certifications range from 2017 to 2023, with the most recent being in 2023.