Brunt Workwear
- Customer Insights Intern
Customer Insights Intern
Marketing · MA, United States · Remote possible
Job description
We’re leading the way in redefining the workwear category. Our mission is to engineer better boots and apparel for our country’s tradesmen and women by working directly with real workers to learn what they actually need to execute their jobs.
The BRUNT team is not only devoted to improving on the old workwear standards, but we’re also creating a community that tradesmen and women can call their own. From our weekly hangouts at the BRUNT Garage, to hosting events across the country, we’re all about getting boots on the ground and building something real with the BRUNT crew.
BRUNT is seeking a motivated and detail-oriented Customer Insights Summer Intern. This role will have the opportunity to delve into customer data, conduct market research, and assist in generating valuable insights that will drive our product development and marketing strategies.
This role will be involved in the day-to-day insights functions of the Company, including weekly reporting, gathering and analyzing customer feedback to develop strategic insights, and building up scalable processes that will grow with us. This is an exciting opportunity to gain hands-on experience in customer insights and contribute actionable ideas on product development and marketing strategies.
This role is a temporary position that will run from June to August, with part-time and full-time flexibility.
How You’ll Do It:
- Compile and organize data to assist with building out a tool to track market trends which will drive the company's growth and competitive advantage.
- Run weekly reporting to track key metrics and provide insights to the team for real time decision-making.
- Participate in collecting customer feedback and insights through surveys, collaborating with the team to interpret the results to inform product and marketing strategies.
- Contribute data-driven ideas to improve sales performance, customer retention, and overall customer satisfaction.
- Work with marketing and other departments on ad-hoc projects as needed.
What You Need to Succeed:
- Currently enrolled in a Bachelor's program with a concentration in Marketing, Data Analytics, or a related field.
- Passionate about understanding customer trends and insights.
- Strong analytical skills with the ability to comfortably interpret data and draw meaningful conclusions.
- Highly interested in learning SQL or in building upon existing knowledge.
- Analytical thinker and proactive problem solver, excited to build best in class processes to make data driven decisions.
- Strong written and verbal communication skills.
- Proficient in Microsoft Excel or related software.
- Able to commute to the office located in North Reading, Massachusetts 3x a week.
WHY BRUNT?
At BRUNT, people come first. That’s why we support the whole employee.
This is how we do it:
Financial Wellness
- Competitive compensation
- Equity
- 401k and retirement plan assistance
Health & Wellbeing
- Dental and Vision 100% covered by BRUNT
- Comprehensive medical benefits
- Paid parental leave
Professional Development
- Clear and transparent performance management process
- Understanding how you can level up at BRUNT
Culture and Community
- All-Hands meetings twice a year for the entire team to connect
- Flexible and collaborative work environment
- Thursdays social events with co-workers and community members
No matter what experience you have within our industry we encourage you to apply. At BRUNT, we believe that a strong crew is assembled with people from different backgrounds.
We look for individuals who thrive on challenges, will be passionate about our brand, and believe that teamwork is necessary for success. Show us how your experiences have shaped you and how you can contribute to BRUNT. We can’t wait to hear from you!
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