Sabina Rana I Dangal has a diverse work experience spanning over multiple industries and roles. Sabina is currently working as the Head of Customer Support at BuildOps, where they manage a team and ensures seamless customer support. Prior to this, they served as a Member Of The Board Of Advisors for the CX program at the University of Richmond, where they played a crucial role in program success and resolving potential issues.
Sabina also has experience at Nexus, where they worked as a Business Operations Manager, Head of Customer Support, and BPO Manager. In this role, they implemented new processes and SOPs to improve business operations and trained teams to achieve operational excellence.
Sabina has previously served as the Hotel Operations Manager at The Watergate Hotel, where they were responsible for the training and development of various teams and worked towards improving operational efficiency.
Earlier in their career, Sabina worked as a Business Marketing Manager at Hotel Tokyo, where they built strong client relationships and implemented effective marketing strategies for business growth. Sabina also has experience as an Overnight Operations Manager at Four Seasons Hotels and Resorts, where they managed inventory levels and conducted research analysis for rate optimization.
Sabina's work experience also includes roles such as Revenue and Reservations Manager at Hotel Shangri-La and Guest Services Manager at Hampton Inn by Hilton.
Sabina Rana I Dangal's education history begins with their completion of a Postgraduate Degree in Project Management at the University of Massachusetts Amherst in 2023. Prior to this, they obtained a Bachelor of Health Services Management from the University of Maryland, the specific duration of which is unknown. From 2010 to 2013, they pursued a Bachelor's degree in Health/Health Care Administration/Management at California State University-Northridge. Sabina'seducational journey started with an Associate's degree in Public Speaking from Cerritos College, which they earned between 2008 and 2010.
In addition to their formal education, Sabina Rana I Dangal has acquired two additional certifications. In August 2019, they completed the "Excel in the Real World" certification from LinkedIn. Similarly, in July 2019, they obtained the "Lean Six Sigma White Belt Certification" from the Management and Strategy Institute.
March, 2022 - present