Paula Tuy

Paula Tuy is an accomplished Client Support Manager with extensive experience in managing client relationships and delivering quality service support. At Bullhorn since October 2019 and previously at Erecruit, Paula has excelled in problem resolution, incident management, and client communication. A history of leadership roles includes serving as Associate Solutions Manager at Best Doctors, where Paula led a team, refined applications, and collaborated with SCRUM teams to enhance product quality. Earlier experience includes significant contributions as a Lead Medical Records Specialist at South Shore Internal Medicine Associates, where Paula transitioned paper records to an electronic system, trained staff, and ensured compliance with PHI and HIPAA regulations. Paula holds educational credentials from UMass Boston and Randolph-Macon College.