Bupa
Daryl Niemandt

Daryl Niemandt

Director Customer And Business Operations at Bupa

Daryl Niemandt has vast experience in managing customer operations and contact centers in various companies such as Bupa, ME Bank, Perpetual Limited, ANZ Bank, CGU Insurance, and DISCOVERY HEALTH & LIFE. With a background in financial management and education, Daryl has successfully led teams to deliver world-class service experiences and drive market share growth.

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Org chart

Manager

Danielle Handley

Chief Customer & Transformation Officer

Peers

Brendon Johnson

Head Of Business Support

James Harley

Customer & Continuous Improvement Director

Sarah Hood

Global Head Of People Engagement & Insights

Reports

Binosh Thomas

Team Manager - Customer & Business Operations

Gary Griffin

Service Team Manager

Peter Cowan

Provider Operations Manager At Bupa

Shannon Hancock

Strategic Claims Manager

Timeline

Director Customer And Business Operations
October, 2020 - present
Director Of Customer Service
February, 2018
Head Of Contact Centres And Partnerships
September, 2015

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