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Amy Gerald

Client Services Manager at Businessolver

Amy Gerald has a diverse work experience spanning over 20 years. Amy'smost recent position is as a Client Services Manager at Businessolver, where they have been working since 2021. Prior to that, they served as a Technical Team Lead at the same company from 2021 to 2023.

Before joining Businessolver, Amy worked at Alight Solutions as an Associate Manager from 2018 to 2021. Amy also had experience as a Senior Consultant for Oracle Cloud HCM at QC Consulting Group from 2016 to 2018. During their time at QC Consulting Group, they served as Lead Implementation Consultant and subject matter expert for multiple Cloud HCM modules.

Amy's earlier roles include Senior Consultant and Benefits Implementation Lead at Jibe Consulting, Senior Support Analyst at KBACE Technologies, Benefits Systems Analyst at CH2M HILL, and Senior Benefits Analyst at MWH. Amy also worked as a Benefits Administrator at Ultimate Electronics, Inc and Colorado State University. Additionally, they served as a Merchandise Intern at Walt Disney World.

Throughout their career, Amy has showcased their expertise in various areas such as client services, team management, system design and integration, implementation, support, and change management.

Amy Gerald obtained their Bachelor of Arts degree in Political Science/International Relations from Colorado State University, where they attended from 1997 to 2001. In 2000, they also briefly studied International Relations and Affairs at Södertörn University. In addition to their formal education, they have obtained several certifications in Oracle-related fields including Oracle Global Human Resources Cloud 2019 Certified Implementation Specialist, Oracle Global Human Resources Cloud 2016 Certified Implementation Specialist, and Oracle Fusion Human Capital Management 11g Human Resources Essentials.

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Timeline

  • Client Services Manager

    February, 2023 - present

  • Technical Team Lead

    November, 2021