Carissa Quador

Operations Specialist at Businessolver

Carissa Quador has a diverse work experience starting in 2011 as a Customer Service Representative at Fifth Third Bank, where they provided exceptional customer service and assisted with billing statements. Carissa then transitioned into a Fraud Analyst role at the same company, working closely with businesses and customers to ensure accurate information and maintaining department standards.

In 2016, Carissa joined bswift as a COBRA/Direct Billing Account Coordinator, where they handled payroll analysis and data improvement projects, with a focus on HIPAA and federal compliance. Carissa then became a Client Services Analyst, specializing in Direct Billing associated with various types of leave.

In 2017, Carissa worked as an SAT Proctor at Davenport University, managing and conducting college aptitude testing and ensuring compliance with testing rules and regulations.

Most recently, in 2021, Carissa started working as an Operations Specialist at Businessolver, troubleshooting vendor interface file errors, improving data transmission efficiency, and processing payroll files.

Overall, Carissa has demonstrated their skills in customer service, data analysis, compliance, and problem-solving through their various roles in the banking, insurance, and education sectors.

Carissa Quador's education history begins in 2008 when they attended Davenport University for one year. During this time, they focused on studying Business Administration and Management, General. However, it is unclear if they obtained a degree from this institution. In 2009, they transferred to Grand Rapids Community College and pursued studies in Criminal Justice/Law Enforcement Administration, which they continued until 2014. In 2014, Carissa Quador then enrolled in the University of Phoenix, where they again studied Business Administration and Management, General. Carissa completed their studies at this institution in 2016, but whether they obtained a degree in this field remains unknown.

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Timeline

  • Operations Specialist

    September, 2021 - present