Jill O'Brien Mueller

Jill O'Brien Mueller has a diverse work background in the fields of client services, operations analysis, batch analysis, benefits analysis, and business analysis. Jill currently works at Businessolver as a Client Services Lead, where they oversee client services and has been in this role since June 2020. Prior to this, Jill worked at Wespath Benefits and Investments, where they served as a Batch Analyst and a Benefits Analyst. Jill'sresponsibilities included reconciling and balancing daily payments, processing annuity benefits, and providing training to team members. Before Wespath, Jill gained experience through an internship at Alden Management, where they focused on process improvement and gaining a better understanding of compliance and healthcare. Jill also worked at Aon Hewitt, where they served as a Business Analyst and a Customer Service Associate. In these roles, they monitored quality, troubleshooted problems, facilitated training, and provided customer service and support for various employee benefits. Jill has demonstrated a strong ability to analyze, evaluate, and administer benefits plans, as well as improve processes and ensure accuracy in financial transactions.

Jill O'Brien Mueller obtained their Bachelor of Science degree from Southern Illinois University, Carbondale, where they studied from 1995 to 2000. Although the field of study is not specified, it can be assumed that their degree relates to a scientific discipline given the "Bachelor of Science" designation. Later, from 2013 to 2016, Jill pursued a Graduate Certificate in Gerontology, which they received from Northeastern Illinois University.