Quality Assurance Lead

Customer Service Ā· Bassetlaw, United Kingdom

Job description

šŸ¾ The woof-tastic story about usĀ 

At Butternut, our mission is to deliver health and happiness to dogs and their humans all over the world. In order to do just that, we need a hard-working team. And we need quite a big kitchen too. Which is precisely why we have built one. Rudie's Kitchen is the place where we lovingly cook our Butternut meals using only the finest human-quality ingredients. Rudie's is also where we package our meals and box them for our customers all over the UK and beyond. We are a close nit team, with that family feel, looking to welcome more like minded people to our lovely team and keep work life fun and enjoyable.

The way we see it, you wouldn't serve food to dogs that you wouldn't be happy to eat yourself. At Butternut, we believe dogs deserve better, and if that's something you think too, we want to hear from you.

Are you up for the challenge?

šŸ•ā€šŸ¦ŗĀ  A bit about the role

As a Quality Technician, you will report into the Technical Manager at Rudie's Kitchen and will ensure that the specified company quality systems and processes are operated in a controlled and effective manner. Ensuring product quality is maintained from raw materials through to dispatched goods.

This role sits somewhere between your normal Quality Role and that of a Senior QA, you will have the freedom of a senior role without any of the line management responsibilities, because of this we are offering an attractive salary for the role of Ā£38,834 per year.

As part of the role, you will:

  • Ensure a pro-active approach to process and system control/management through educating to the broader team
  • Conduct product testing on incoming raw materials and finished goods
  • Monitor and trend product quality, identifying improvements and working with other functions (Operations, Process, NPD Engineering and Raw Materials) to deliver them
  • Ensure daily / weekly / monthly QA scheduled tasks (i.e. GMP, calibrations, audits and sampling) are completed on time and any subsequent actions are followed up
  • Conduct investigations into non-conformance (i.e. incidents, analytical testing, audits and customer complaints) and agree corrective actions and measure the effectiveness.
  • Attend process trials
  • Ensure new products processes and equipment are smoothly integrated into everyday operation and is fully supported by the Quality Management systemĀ (i.e.Ā agreed quality parameters, updates schedules & QAT tasks, Quality Management System SOPs)

šŸ¶Ā  A Paw-fect Candidate

  • Loves dogs (naturally)
  • Previous QA Lead experience isĀ essentialĀ 
  • Pragmatic, adaptable, resilient and humble
  • A proven track record of QA, systems management or HACCP in food manufacturing
  • Strong understandingĀ of production and packing processes
  • Working knowledge of process capability and target setting
  • Hungry for a challenge and keen to build something from the ground up
  • Someone who loves the pace and excitement of FMCG manufacturing

šŸ„³What's In It For You?šŸ„³

    • Up to Ā£38,834Ā per year salary
    • Enjoy 257.5 hours of holiday per year, plus an extra 8 hours for each year of service (up to 40 hours).*
    • 39 hours of pre-booked paws days to support good wellbeing and self care.*
    • Unlock a Ā£500 annual budget for personal learning and development.
    • Get discounted Private Medical Insurance and dental cover.
    • Satisfy your taste buds with subsidised food from a variety of street food vans, and of course, pay day pizza!
    • Butternut branded uniform provided (fleece, footwear, hi-vis)
    • Enrolment into the company pension scheme and sick pay
    • Enhanced parental leave
    • Private showers, changing facilities and dedicated locker space
    • Treat your furry friend with an employee discount on Butternut Box.
    • Comfy, bright and airy kitchen space with lunch making facilities and large screen TVs
    • Free tea, coffee, and fruit (and pay day pizzas)
    • Opportunity to grow, develop and learn with internal training programmes
    • Be part of an energetic and high performing team
    • Team socials & events
    • Say goodbye to parking woes with free parking and electric car charging.

šŸ¦“A Few Things to Chew On:

  • This role is 100% based in our kitchen in Blyth, south of Doncaster (just off the Junction of A1(M) and A614 Hill Top Roundabout, Blyth S81 8HG)
  • We aim to respond to all applicants personally, however, due to the high volume of applications we receive we are sometimes unable to respond to everyone and may take up to 2 weeks
  • As our business has grown so has our responsibility to our community, our planet and our business. We are not perfect, but we are committed to doing business the right way and continually improving our social and environmental performance
  • We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career, if it makes your application easier for you please feel free to complete the application form in your native language, we are really happy to translate it afterwards.
  • We donā€™t use external recruitment agencies for assistance on roles

We look forward to receiving your application!