Ruth McKenna is an experienced professional in customer service and operations management, currently serving as Customer Service Manager at BWG Foods UC since April 2018. Previous roles include Project Management at Alucraft Ltd and Customer Service positions at Folens. Ruth McKenna has extensive experience at ARYZTA Food Solutions as Telesales Manager and Operations Manager, where key contributions included driving significant sales growth and implementing SAP CRM. Ruth McKenna also served as PA to the Managing Director, managing departmental operations and arranging key meetings and events. Earlier career highlights include Associate Director/Operations Manager at Coyle Hamilton Willis, managing a large team and processing substantial claims, and Operations Manager at Consolidated Financial Insurance Group. Ruth McKenna holds a Master’s Degree in Contact Centre Management and a Diploma in Management and Industrial Relations.