Santiago Garcia

Head Of Operations & People at Byld

Santiago Garcia has a diverse work experience spanning several industries and roles. Santiago began their career as a Customer Service Representative at Task Solutions S.A., where they gained experience in customer service. Santiago then worked as a Sales Travel Agent at Viajes TDH, where they advised and offered vacation travel packages to customers. Santiago also worked as an intern in E-commerce & Marketing at Rockabruja, a clothing company.

Moving on in their career, Santiago joined AIESEC, the world's largest youth-run organization. Santiago held various roles, including Junior Recruitment & Sales Representative, Sales & Operations Coordinator, Operations & Program Development Manager, and Partnership Development and CSR Programs Manager. Santiago was responsible for managing partnerships, developing programs, and driving business growth.

Santiago then joined Bridge for Billions as an Entrepreneurship Programs Manager, where they designed and co-created innovation and entrepreneurship programs with various organizations. Santiago later became the Global Program Management Director, leading a multicultural team to achieve program success.

Currently, Santiago is working at Byld as the Operations & People Lead, where they are responsible for overseeing operations and people-related matters.

Overall, Santiago Garcia has demonstrated skills in operations, program management, customer service, partnership development, and leadership throughout their career.

Santiago Garcia completed a Bachelor in Tourism Management with a focus on Tourism, Business Travel, and Event Management at Universidad Empresarial 'Siglo 21'. Santiago also pursued a Bachelor in Business Administration and Law - Bilingual at Universidad Francisco de Vitoria from 2017 to 2018. In 2020, Santiago completed a course in Digital & Soft Skills at Universidad Internacional de La Rioja (UNIR). Additionally, they obtained certifications in Customer Success from Rock University, Intro to Data and Data Science from 365 Data Science, and Sales: Customer Success, Scrum: The Basics, and Strategic Thinking from LinkedIn.

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Previous companies

Timeline

  • Head Of Operations & People

    August, 2023 - present

  • Operations Lead

    February, 2023