Customer Support and Account Management

The Customer Support and Account Management team at byrd is dedicated to ensuring a seamless experience for online shops utilizing the company's international e-commerce fulfillment services. This team manages client onboarding and offboarding, addresses customer inquiries, and provides personalized account support, while also driving sales through effective relationship management and proactive solutions. Their goal is to enhance customer satisfaction and retention by delivering exceptional service and support tailored to individual client needs.