Nathan Gonzalez

Client Specialist at Bytemark

Nathan Gonzalez has a diverse work experience spanning multiple industries. Nathan currently works as a Client Specialist at Bytemark, starting in January 2023. Prior to this, Nathan worked at Expedia Group as an Account Manager, starting in July 2022. Nathan also held the role of Billing Specialist at Expedia Group from April 2019 to June 2022. Before joining Expedia Group, Nathan worked as a Customer Service Representative at HomeAway.com from July 2017 to March 2019. Nathan also has experience in customer service and sales roles, having worked as a Customer Service Representative at FloSports from September 2016 to July 2017. Nathan also worked as a Tennis Coach at TGA Premier Youth Tennis from September 2016 to June 2017. Nathan's early career includes an internship as a Marketing/Promotions Intern at Texas Tech Athletics from September 2012 to December 2015, where they focused on promoting Texas Tech Athletics through social media and coordinating various activities. Additionally, Nathan worked as a Graduate Teaching Assistant at the College of Media & Communication at Texas Tech University from January 2015 to July 2015. Prior to this, they gained experience as a USTA Texas Communications and Marketing Intern at USTA from May 2014 to August 2014, where they assisted with designing and distributing communications materials and writing articles. Nathan also worked as a Game Day Intern at Learfield Sports/Red Raider Sports from September 2013 to November 2013, where they assisted sponsors and interacted with clients during football events. Overall, Nathan brings a well-rounded skill set and extensive experience in customer service, marketing, and promotions to their current role as a Client Specialist at Bytemark.

Nathan Gonzalez earned a Master's Degree in Mass Communication from Texas Tech University, completing their studies from 2014 to 2015. Prior to that, they obtained a Bachelor's Degree in Public Relations/Image Management from the same institution, graduating in 2014. In addition to their formal education, Nathan has obtained several certifications to enhance their skills. These include certifications in Customer Service: Problem Solving and Troubleshooting, Empathy for Customer Service Professionals, Enhancing Your Productivity, and Communicating with Diplomacy and Tact, all obtained from LinkedIn. Nathan also holds a certification in Content Marketing: Newsletters from Lynda.com. Nathan has a Hootsuite Certified Professional certification, although the specific details concerning the institution, month, and year of attainment are not provided.

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Timeline

  • Client Specialist

    January, 2023 - present