Calabrio
Linda Loftus is an accomplished Customer Success Manager at Calabrio, Inc., recognized as the Top CSM-North America in 2023 and a member of the President's Club in the same year. Prior experience includes serving as an Account Manager at Vigilant Global Trade Services, LLC, where responsibilities involved managing trade compliance activities for a global technology client, and as a Quality & Customer Analytics Supervisor at The Northridge Group, overseeing quality monitoring and compliance operations for diverse corporate and government clients. Linda has also held marketing roles at notable companies such as Autolite, Robert BOSCH, and Kraft Foods Group, demonstrating a strong background in account management, marketing strategies, and client relations. Educational credentials include a Bachelor of Arts in Communications from Loyola University Chicago and an Associate Degree in Liberal Arts from Henry Ford College.
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Calabrio
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Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Their AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization.