Yesenia N. Storm

Yesenia N. Storm is an experienced Customer Success Manager with a strong background in managing customer relationships and driving account growth. Currently serving as Customer Success Manager III at Calendly since May 2022, Yesenia oversees over 60 customer accounts with a total annual recurring revenue of $1 million, focusing on progress check-ins and strategic adoption plans. Previous roles include Customer Success Manager at Indio Technologies Inc., where Yesenia managed a portfolio of over 30 accounts, leading quarterly reviews and collaborating with internal teams to enhance customer satisfaction. Yesenia's experience also encompasses account management at Oscar Health and sales at Indeed.com, demonstrating consistent success in client engagement and retention across various sectors. Yesenia holds a Bachelor's Degree in Consumer Merchandising/Retailing Management from the University of Arizona.