Laura Sanchez

Laura Sanchez is an experienced Case Manager at Cali Lemon Lawyers by Prestige Legal Solutions, P.C., since October 2022, specializing in Lemon Law cases with a focus on client retention, document review, KPI evaluation, and process improvement. Prior to this role, Laura served as a Support Specialist at Asurion from December 2021 to September 2022, providing technical support to Verizon customers and promoting warranty products. Earlier experience includes a Team Supervisor position at Teleperformance, where oversight of a customer service team involved performance monitoring and issue resolution. Laura's career began as an Onboarding Specialist at Beat, facilitating driver registration and customer service support, and previously at Teleperformance, where roles included Human Resources Trainer and Customer Service Agent. Currently, Laura is pursuing a degree in Marketing and Advertising from Universidad Internacional de La Rioja.