Laura Richardson

Laura Richardson has a diverse work experience spanning different industries. Laura currently holds the position of VP of Customer Success at Cambridge Mobile Telematics, where they are responsible for overseeing customer satisfaction and ensuring the success of the company's telematics service. Prior to this role, Laura served as SVP of Customer Success and Vice President of Customer Success at Profitero, where they were instrumental in driving customer satisfaction and retention. Before joining Profitero, Laura held various roles at Nielsen, including Practice Lead, Vice President of Design Solutions, and Group Vice President of Account Services. Their responsibilities at Nielsen involved overseeing commercial activity, research execution, and client management in the areas of package design and methodology. Laura also gained valuable experience at Affinnova, where they served as Vice President of Account Services and Vice President of Global Learning Services, leading and developing departments focused on marketing technology and knowledge management. Early in their career, Laura worked at AIG and Wellesley College, where they held positions in leadership development and fundraising management, respectively. With their diverse background and expertise in customer success and marketing, Laura brings a wealth of knowledge and skills to their current role at Cambridge Mobile Telematics.

Laura Richardson attended Wellesley College from 1996 to 2000, where they earned a BA in Anthropology and Geology. Laura then went on to study at the Thunderbird School of Global Management from 2004 to 2006, receiving an MBA in International Marketing. Prior to their college education, Laura Richardson obtained a high school diploma from the American School Foundation in Mexico City from 1992 to 1996.