Sumiko Watanabe

Sumiko Watanabe has a diverse work experience in the technical support field. Sumiko is currently working at Cambridge Mobile Telematics as a Technical Support Team Lead since January 2023. Prior to this, they held the role of Sr. Technical Support Engineer at the same company from March 2021.

Before joining Cambridge Mobile Telematics, Sumiko worked as a Technical Account Manager at Moneytree from July 2020 to March 2021.

Sumiko also has experience working at Box as an Associate Premier Support from May 2019 to June 2020, and as a Sr. Technical Support Engineer at Lenovo from November 2017 to April 2019.

Sumiko's previous roles include working at Quest Software as an Enterprise Tech Supp Advisor from April 2016 to October 2017, and as a Technical Support Engineer from October 2014 to October 2017.

Sumiko also worked as a Sr. Technical Support Engineer at Intel Security from March 2014 to September 2014.

In addition, Sumiko held the position of Sr. Technical Support Engineer at Quest Software from January 2012 to February 2014, where they supported migration softwares.

Sumiko'searlier experience includes working as a Technical Support Engineer at Symantec from January 2007 to October 2010, where they supported and troubleshot Symantec's software and provided support to enterprise Japanese customers.

Sumiko began their career as a Technical Support Engineer at NEC Fielding Co, Ltd from April 1998 to January 2004, where they supported and troubleshot HP-UX Operating system and provided 24x7 on-call support for mission critical systems.

Overall, Sumiko Watanabe has extensive experience in technical support roles and has worked for various companies in the field.

Sumiko Watanabe's education history includes a Bachelor of Arts in Economics from Keio University, obtained from 2018 to 2023. Prior to that, they pursued a degree in Electrical Engineering from Fukushima National College of Technology, completing it between 1993 and 1998. Additionally, they acquired a Master of Science degree from The University of Edinburgh between 2023 and 2026. Sumiko has also obtained certifications such as PCEP - Certified Entry-Level Python Programmer from the Python Institute and LPIC-2 from the Linux Professional Institute (LPI). Sumiko possesses various other certifications, including those in ITIL Foundations, Nutanix platform professional, Python 3 development, and VCP 6.5 from VMware.