Richard Kaylor

Richard Kaylor is a seasoned professional with extensive experience in client services and operations management, currently serving as the Contact Center Manager at Canary Medical Inc. since September 2021. Kaylor also owns Synopsis Music & Consulting, offering music production and consulting services. Previously held roles include Product Support Manager at Flux Power and Patient Service Centers Director at Clinica Sierra Vista, managing large teams and improving operational efficiency. Kaylor has a history of leadership positions, including Director of Customer Service at CDx Inc. and Senior Manager of Client Service Operations at Snap-on / Mitchell1, with a strong focus on customer satisfaction and team improvement. Kaylor's educational background includes a Bachelor of Arts degree in History and Music Engineering from UC San Diego.