Sherry C. Hicks, CEDS

Customer Success Specialist at Canopy Software

Sherry C. Hicks, CEDS has a diverse work experience spanning over two decades. Sherry C. most recently worked as a Customer Success Specialist at Canopy Data Breach Response Software starting in April 2021. Prior to that, they served as a Senior Litigation Technology Specialist at Motley Rice from June 2020 to April 2021. Before that, they worked as an eDiscovery Analyst at Equifax from October 2018 to June 2020 and as a Security Analyst / eDiscovery at SunTrust from March 2014 to October 2018.

Sherry also gained valuable experience as an eDiscovery Analyst at Research In Motion from July 2012 to October 2013, where they administered legal holds, developed eDiscovery processes, and assisted with preparations for legal cases. Prior to that, they worked as a Litigation Support Specialist at Miller & Martin PLLC from January 2008 to June 2012, overseeing and supporting litigation-specific document management and transcript software programs.

Earlier in their career, Sherry worked as a Litigation Technology Consultant and Summation Certified Trainer at Additur from 2001 to 2011, teaching individuals to effectively use litigation support software and providing consultation on best practices. Sherry C. also served as a Litigation Technology Specialist at Document Solutions, Inc. from 2004 to 2006.

Overall, Sherry C. Hicks, CEDS has demonstrated expertise in customer success, litigation technology, eDiscovery, and security analysis throughout their career.

Sherry C. Hicks, CEDS, attended Carson-Newman University from 1983 to 1985. However, the information about their degree and field of study is not provided. Additionally, Sherry Hicks also attended Chattanooga State Community College, although the specific dates and details regarding their degree and field of study are not provided.

In terms of certifications, Sherry Hicks obtained the ACE certification from Access Data in May 2016. Sherry C. also earned the Certified E-Discovery Specialist (CEDS) certification from the Association of Certified E-Discovery Specialists (ACEDS) in November 2013.

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  • Customer Success Specialist

    April, 2021 - present

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