Yusdi Santoso

Yusdi Santoso is an accomplished executive with extensive experience in strategy, customer experience, and technology across various industries. Currently serving as Executive Advisor for Strategic Accounts & Partnerships at Qualtrics since March 2019, Yusdi advises C-level executives on operationalizing experience-related programs. Prior roles include Head of Customer, Brand and Research XM at Capella Partners, and Director of Product Strategy at Medallia, where responsibilities included leading go-to-market activities and product strategy. Yusdi also held significant positions at The Boston Consulting Group, University of Oxford, and Hewlett-Packard, and has expertise in areas such as transformation strategy, advanced analytics, and enterprise technology. Yusdi earned a DPhil in Biological Physics from the University of Oxford and a BASc in Software Engineering from Nanyang Technological University Singapore.