Rob Grafrath

Rob Grafrath has a diverse work experience spanning several companies and roles. Rob currently holds the position of Vice President, Enterprise Systems at Capio, where they have been since December 2022. Prior to this, they served as the Director, Enterprise Systems at Capio from August 2020 to December 2022. From October 2016 to August 2020, they worked as a Solutions Architect at Capio, reporting to the CIO and contributing to system development and management.

Outside of Capio, Rob Grafrath also worked at Alorica, where they held the roles of Solutions Development Engineer from February 2016 to October 2016 and Solution Development Manager from August 2007 to February 2016. During their time at Alorica, they deployed new programs and wrote process documentation, managed a team of developers, and contributed to improving the company's service.

Earlier in their career, Rob Grafrath worked as a Development Team Lead at West Corporation from August 2005 to August 2007. In this role, they set standards and direction for a team of developers and championed reusability concepts within the organization. Prior to that, they held the position of Manager of Software Administration at Convergys ARM - Encore RMI from January 2003 to August 2005, where they oversaw the administration of the FACS receivables management system and provided training and assessments for teammates. Rob also served as a Software Administrator at the same company from November 2000 to January 2003, where they played a key role in automating manual processes and implementing documented procedures.

Rob Grafrath's early career included a role as a Debt Collector at Nationwide Credit, Inc. from April 1999 to July 2000. In this position, they focused on meeting and exceeding client and management goals while adhering to FDCPA compliance and collections tactics.

Overall, Rob Grafrath's work experience showcases a strong technical background, management skills, and a focus on improving systems and processes.

Rob Grafrath attended Grayson College from 2011 to 2013, where they obtained an Associate of Science (AS) degree in Computer Science/Computer Information Systems.