Caroline Whiteman

Caroline Whiteman has a diverse work experience spanning over two decades. Caroline is currently serving as the SVP of Technology & Strategic Delivery at Capital Bank, N.A., where they lead various teams in software development, data analysis, and process automation. Caroline collaborates with different lines of business to support customer needs and corporate strategy.

Prior to their role at Capital Bank, N.A., Caroline worked at National Capital Bank of Washington as the Project Management & Business Analytics Director. Caroline was responsible for redesigning and implementing Treasury Management services for business customers, ensuring a seamless customer experience.

Caroline also spent a significant part of their career at Capital One, holding various positions such as Director of Small Business Customer Service Strategy, Senior Product Manager of Bank Consumer Deposits, Senior Project Manager of Bank Deposits and Lending, Program Manager of Bank Integration Office, and Process Manager of US Card Customer Management. In these roles, they played key roles in improving customer experiences, implementing efficient processes, and managing critical projects.

Earlier in their career, Caroline worked at L'Oréal as an International Training Assistant.

Overall, Caroline Whiteman's work experience showcases their expertise in strategic project management, process improvement, and delivering exceptional customer experiences.

Caroline Whiteman holds a Master of Business Administration (MBA) degree in International Business and Project Management from ESCP Business School. Caroline has also obtained additional certifications, including Agile Product Owner from Scaled Agile Framework (SAFe) in 2016 and Project Management Professional from Project Management Institute in 2004.