Thomas Backus

Thomas Backus has a diverse work experience spanning multiple industries. Thomas began their career in 1987 with US Airways (now American Airlines) as an Operations Supervisor and later became a Control Tower Supervisor. In 2005, they joined Amtrak as an Assistant Superintendent of Road Operations, where they provided direction to a group of managers and employees for managing safe and efficient passenger train operations. In 2019, Thomas worked as a Customer Service Agent at Delta Air Lines, where they demonstrated excellent customer service skills. Thomas then transitioned to Capital City Aviation Inc in 2017, taking on the role of Director of Customer Experience and Operations Manager. Here, they successfully drove business performance and optimized operational efficiency. Most recently, Thomas worked at Worthington Industries as an Inside Sales Representative, an Environmental, Health & Safety (EHS) Coordinator, and a Material Handler. In these roles, they promoted departmental programs, ensured compliance with regulations, and contributed to risk reduction and injury prevention initiatives. Through their work experience, Thomas has gained skills in customer service, operations management, safety management, and strategic planning.

Thomas Backus has a background in Aeronautical Science with 60 credit hours from The Ohio State University. Thomas has also obtained several certifications including an Advanced Ground Instructor certification, a Private Pilot License with Instrument Rating, and a Remote Pilot License for drones. Additionally, they are currently pursuing Commercial and Certified Flight Instructor Licenses.