Jefferson Ortega

Jefferson Ortega is a skilled professional with diverse experience in customer support, insurance verification, and quality assurance. Currently serving as a Provider Support Associate at Capital Guardians since April 2023, Jefferson previously worked at Opencare.com from July 2019 to September 2021, where roles included Quality Assurance Analyst, Insurance Verification Specialist, and Data Entry Specialist, focusing on insurance verification accuracy and business growth forecasting. Jefferson also has experience in customer service from positions at TeleTech Philippines and Alorica, supporting food delivery services and e-commerce platforms. Jefferson holds a Bachelor's degree in Psychology from the University of Makati, completed in July 2021.