Maggie Nightingale has a diverse work experience spanning several industries.
Maggie'smost recent position was at CarShop, where they worked as the Head of Customer Experience since February 2021. Prior to that, they served as the PA to the CEO and Directorate from June 2014 to February 2021.
Before CarShop, Maggie worked at iSmart Group Ltd from March 2013 to June 2014. Maggie began as an Operations Manager, responsible for managing a team of 45 employees and overseeing various departments. Maggie also took on the role of Project Manager, where they focused on improving contact center activities and implementing new business ideas. Additionally, they served as a Contact Centre Team Leader, managing a team of 12 inbound sales agents.
Maggie's earlier experience includes working as a Receptionist at Principal Hayley Hotels and Conference Venues from June 2008 to December 2008, and as an Assistant at John Lewis from June 2006 to June 2008.
Overall, Maggie Nightingale has gained a variety of skills in customer experience, operations management, project management, and team leadership throughout their work history.
Maggie Nightingale completed their CIPD Level 5 in HR Management at DPG PLC from 2016 to 2017. Maggie also obtained their A Level in English Literature, French, Graphic Design, and Psychology from Sharnbrook Upper School between 2006 and 2008. Maggie's secondary education includes earning their GCSE qualification from The Ferrers Specialist Arts College from 2001 to 2006.
February, 2021 - present
June, 2014
Head Of Customer Experience at Treyd
Head of Customer Experience at Hurb.com
Senior Vice President, Head Of Customer Experience at Alteryx
Head Of Customer Experience at Captions
Head Of Customer Experience at HiWEB
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