Senior Accounts Receivable Specialist

Working at the intersection of hardware, software and molecular science, we are committed to delivering on the promise of 3D printing, enabling commercial customers to go beyond basic prototyping to 3D manufacturing. Our company is built on the idea that diverse fields of study must come together to solve intractable problems. We have grand ambitions to create technology that will influence industry around the world. You will be joining a diverse team with a vibrant culture, where team success is as important as celebrating individual contributions. Help us change the world and we will help you change yours.

As the Senior Accounts Receivable Specialist, you will work on customer billings, credit and collection, and all related system activities. The ideal candidate will have experience with cash application. 

This role will report to the Senior Manager of Revenue and Technical Accounting.

You will.

• Billing operations - Ensure efficient and timely payment applications and billing management. Promptly respond to billing-related inquiries from both external and internal parties. Assist with credit/rebills, credit memos, write-offs, and customer set-up process. Develop, implement and maintain desktop procedures for billing operations. 
• Credit and Collections - Ensure efficient and timely cash collections from customers. Follow up with aged receivables and escalate them, as needed, to the supervisor and other appropriate departments such as sales and legal. 
• Cross-functional collaboration - Work collaboratively across departments (engineering, product, legal, customer operations, sales operations, etc.) to continuously improve billing, collections, and reporting processes for efficiency, scalability, and customer experience. 
• Compliance - Assist with audits including external financial and tax related audits as well as ad hoc due diligence requests.
• Special projects - Perform other special projects and analyses as directed by management.

You have...

• Bachelor’s Degree (preferred in Business, Accounting, or Finance).
• 2+ years of progressive billing operations/cash collections experience.
• Working knowledge of Oracle and Salesforce. Advanced computer skills especially in Microsoft Excel.
• Strong interpersonal and communication skills, including excellent written, oral, listening and presentational skills and ability to work well under pressure and interact at all levels are also required.
• Strong organization skills and detail oriented mindset
• Ability to manage multiple projects and deadlines with limited supervision.
• Teamwork is essential to the group, so it is critical that the candidate interacts with other team members and manages collaboratively and effectively.

You do not need to match every listed expectation to apply for this position. Here at Carbon, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.