Lawrence Nagazina has a diverse work experience spanning various roles and industries. Starting in 2008, Lawrence worked as a bartender at A1 Japanese Steakhouse. In 2009, they interned as a Hotel IT Systems Specialist at Viceroy Miami. From 2010 to 2011, they held multiple roles at The Tides South Beach, including Staff Accountant/IT Specialist and IT Consultant. Subsequently, they worked as a Technology Concierge at The Setai in 2011.
From 2012 to 2015, Lawrence served as a Hospitality Consultant at Newmarket, an Amadeus company. Lawrence then joined Amadeus IT Group in 2015 as a Business Analyst, Hospitality Operations and later became a Software Test Engineer. In 2018, Lawrence joined INTELITY as a Customer Success Manager and later transitioned to the role of Content Specialist/Regional Service Agent in 2019.
Lawrence joined care.ai in 2020 as a Business Systems Analyst and continued in that role until 2022. In 2022, they joined Disney Parks, Experiences and Products as a Business Systems Analyst - Retail Technology. Later that year, they joined care.ai again as the Manager of Client Support Services.
Lawrence Nagazina, CSPO, holds a Master of Science degree in Hospitality Management from Florida International University, which they completed from 2009 to 2010. Prior to that, they obtained a Bachelor of Science in Business Administration with a focus on Marketing and Management from Kutztown University of Pennsylvania, completing the program from 2004 to 2008. In addition to their formal education, Lawrence also holds a Diploma of Completion in Bartending/Mixology from the Mixology Wine Institute in Lehigh Valley, PA, which they earned in July 2007. Moreover, they have been certified as a Certified Scrum Product Owner® (CSPO®), awarded by the Scrum Alliance in July 2015.
November, 2022 - present
September, 2020
Manager, Client Support Services at Symplicity
Manager, Client Support Services at Q4
Manager Client Support Services at National Domestic Violence Hotline
Manager, Client Support Services at Pharmavite
IT Manager, Client Support Services at Nova Southeastern University