Mary Grace Obenita

Mary Grace Obenita is an experienced professional with a diverse background in customer service and hospitality. Currently serving as Team Lead and previously as a Customer Service Representative at Teleservices Direct since September 2015, Mary Grace demonstrates strong leadership and communication skills. Prior experience includes working as a Front Desk Receptionist at PNB LIFE INSURANCE, INC. from February 2014 to February 2015, where responsibilities included managing phone operations and routing calls. Earlier, from July 2011 to November 2013, Mary Grace held multiple roles including Supervisor, Waitress, and Cashier at Mandarin Oriental Hotel Group, focusing on staff recruitment, customer satisfaction, and inventory control. Mary Grace's educational background includes a degree in Computer Secretarial from Polytechnic University of the Philippines (2000-2001).