Alondra S.

Alondra S. is a professional with comprehensive experience in client management and customer insights, currently serving as Client Onboarding Manager at CareFirst BlueCross BlueShield since June 2018. In this role, Alondra S. delivers customer-centric insights to enhance stakeholder understanding and meet customer needs effectively. Previously, Alondra S. worked as a Customer Insights Analyst and an intern, assisting the Client Advisory team with custom reporting and utilization data analysis for a large portfolio of employer accounts. Prior experience includes roles as a Customer Service Representative and Camp Counselor at the Maryland-National Capital Park and Planning Commission. Alondra S. holds a Bachelor of Science in Health/Health Care Administration/Management from Towson University, earned in 2018, and a High School Diploma from Eleanor Roosevelt High School, completed in 2014.