Susan Hoang

Susan Hoang serves as the VP and Chief Data Analytics Officer at CareFirst BlueCross BlueShield since July 2024, leading the organization's comprehensive data strategy to enhance member healthcare experiences. Previously, Hoang held the position of Chief Data and Analytics Officer at OncoHealth from January 2022 to January 2024, focusing on organizational analytics to address cancer complexities. At McKesson, from January 2017 to January 2022, Hoang transformed the data and analytics function and improved employee satisfaction by 20%. Additional roles include Vice President of Strategic Oncology Pharmacy and Director of Global Strategic Marketing at GE Healthcare, where Hoang developed marketing models and launched innovative health solutions. Hoang began the career as Director of Clinical Content Development at US Oncology, yielding significant cost savings through clinical pathways. Educated at the University of California, San Francisco with a PharmD in Pharmacy and Health Policy & Management, Hoang also completed a Certificate Program in Data Strategy at the University of California, Berkeley in 2022.