André Demers

Manager, Care Services Implementation Support at Carenet Health

André Demers has a diverse work experience in the healthcare industry. From 2019 to the present, they have worked as a Manager of Care Services Implementation & Support at Carenet Health. In this role, André conducts analysis to ensure the configuration team meets service requirements, acts as a point of contact between internal stakeholders and the configuration team, and works with clients to resolve any escalated issues.

Prior to working at Carenet Health, André was a Manager of Client Services at Citra Health Solutions from 2016 to 2019. Here, they also conducted analysis to ensure service requirements were met, acted as a point of contact between internal stakeholders and the configuration team, and collaborated with clients to address any escalated issues.

Before joining Citra Health Solutions, André worked as an Account Manager at SironaHealth, Inc from 2014 to 2016. In this role, they managed business relationships with executive-level clients in various healthcare organizations, implemented new services to meet organizational goals, and designed workflows and reports to meet client needs.

André's career in the healthcare industry began as a Client Service Associate at SironaHealth, Inc from 2013 to 2014. In this role, they maintained client relationships, fulfilled reporting needs, and assisted Account Managers during implementations.

Overall, André Demers has demonstrated their expertise in managing client relationships, analyzing and meeting service requirements, and collaborating with internal and external stakeholders to address client needs and resolve issues.

André Demers earned a Bachelor's Degree in English from Saint Anselm College, completing their education from 2006 to 2010. In 2013, they obtained a certification as a Notary Public from the State of Maine.

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  • Manager, Care Services Implementation Support

    July, 2019 - present

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