Jenn Bowman

Jenn Bowman has extensive work experience in various customer-focused roles. Jenn is currently a Senior Customer Success Manager at Carrot Fertility, where they have been working since May 2023. Prior to this, they held the position of Customer Success Manager at the same company from December 2021 to May 2023.

Before joining Carrot Fertility, Jenn worked at PitchBook Data as a Customer Success Manager, Middle Market, from August 2020 to December 2021. Jenn also served as a Customer Success Specialist at the company from August 2018 to September 2020.

Jenn's career began at LUSH FRESH HANDMADE COSMETICS North America as a Sales Associate from August 2011 to June 2012. Jenn then went on to hold roles such as General Manager at European Sun from June 2012 to January 2016 and Vice President, UCSB Associated Students at UC Santa Barbara from July 2014 to July 2015.

In 2016, Jenn worked as a Front Office Coordinator at Deckers Brands, and from November 2015 to June 2017, they were a Promotional Specialist at Next Level Marketing. Their earliest professional experience was as a Customer Experience Specialist at Girlfriend Collective from June 2017 to August 2018.

Overall, Jenn's work experience spans a range of customer-centric roles, demonstrating their expertise in customer success and management.

Jenn Bowman obtained a Bachelor's degree in Psychology from UC Santa Barbara, which they completed from 2011 to 2016. In terms of additional certifications, they received training in various areas such as Fighting Gender Bias at Work, Overcoming Cognitive Bias, Unconscious Bias, Women Helping Women Succeed in the Workplace, Creating Positive Conversations with Challenging Customers, Customer Service: Problem Solving and Troubleshooting, Strategic Thinking, Improving Your Listening Skills, and CPR & AED. These certifications were obtained from institutions such as LinkedIn and Emergency Preparedness - First Aid & Medic Training, with the most recent certification obtained in June 2021.