Knifong

CB Knifong is an experienced professional with a diverse background in customer relationship management and support, currently serving as a CRM Administrator at Cars Commerce since October 2019, following roles as Associate CRM Administrator, Senior Support Specialist, and Customer Success Specialist. In addition to expertise gained at Cars Commerce, CB Knifong has been a Transcriptionist at Rev.com since June 2017 and has worked as a Personal Care Assistant for the Illinois Department of Human Services since March 2017. Prior experience includes a position as a Client Care Coordinator at Preferred Podiatry Group PC from June 2019 to September 2019. CB Knifong holds a Bachelor's degree in Psychology from Eastern Illinois University, completed in April 2022, and has undertaken studies in Health Information Technology at Oakton College from 2019 to 2020.