Jaclynn Josephson (Jackie)

Executive Customer Success Manager at CAS

Jaclynn (Jackie) Josephson, MBA has over 24 years of work experience. Jaclynn (Jackie) currently serves as the Executive Customer Success Manager at CAS. Previously, they held the role of Sr. Customer Success Manager at the same company. In this role, they contributed to aggregating, analyzing, and curating scientific information, and provided actionable scientific insights for innovation.

Prior to their role at CAS, Jaclynn worked at Bentley Systems for several years. Jaclynn (Jackie) held various positions, including Senior Manager and Senior Advisor, where they focused on strategic initiatives, relationship management, and revenue growth.

Throughout their career, Jaclynn has consistently demonstrated their leadership skills and ability to drive best practices. Jaclynn (Jackie) has managed teams, developed new ROI methods, and established successful account management approaches. Jaclynn has also contributed to revenue growth and client satisfaction, exceeding objectives in strategic accounts.

Overall, Jaclynn Josephson's work experience highlights their expertise in customer success, strategic planning, and relationship management.

Jaclynn (Jackie) Josephson, MBA has a diverse education background. In 2006 to 2008, they attended the Fox School of Business at Temple University and earned their Executive Masters of Business Administration (EMBA) degree. Jaclynn (Jackie)'sfield of study during this time was focused on executive-level business administration.

In 2014 to 2015, Jackie pursued their interest in non-profit board leadership by enrolling in Leadership Chester County. Jaclynn (Jackie) achieved a degree in Board Leadership, which enhanced their knowledge and skills in effectively leading and serving on non-profit boards.

Prior to their EMBA, Jackie completed their undergraduate education at West Chester University of Pennsylvania. Jaclynn (Jackie) obtained a Bachelor of Science (BS) degree, majoring in Finance. The duration of their enrollment at West Chester University is not specified.

Additionally, Jackie holds a certification as a Lean Six Sigma Green Belt (ICGB) which they acquired from GoLeanSixSigma.com. Jaclynn (Jackie) obtained this certification in November 2021, further demonstrating their commitment to continuous improvement and process optimization.

Links

Timeline

  • Executive Customer Success Manager

    March, 2021 - present

  • Sr Customer Success Manager

    September, 2019