Rieke Bengen

Customer Success Manager at casavi

Rieke Bengen has a diverse work experience in the hospitality industry. Rieke most recently worked as a Customer Success Manager at casavi GmbH, starting in October 2022. Prior to that, they held the same position at apaleo from May 2022 to September 2022.

Before transitioning into customer success roles, Rieke worked at numa (formerly COSI) as a Senior Guest Experience Agent from December 2021 to June 2022, and as a Junior Guest Experience Agent from June 2021 to December 2021.

Rieke'searlier experience includes a role as an Operations Manager at Hotel Strandburg, where they successfully managed a family-owned hotel and a 10-member workforce. In this role, they were responsible for overseeing day-to-day operations, implementing operational policies and procedures, managing budgets and revenue streams, leading and motivating staff, and maintaining positive relationships with guests, vendors, and partners.

Rieke Bengen also has international work experience through a Work & Travel program at several hospitality institutions from 2015 to 2016.

Rieke Bengen's education history includes attending NHL Stenden from 2016 to 2020, where they obtained a Bachelor of Business Administration (BBA) degree in International Hospitality Management. During their time at NHL Stenden, they also pursued a minor in International Branding in 2018. Additionally, Rieke Bengen attended Untrim International in 2018-2019, where they pursued a minor in Spa Business Strategy as part of their Bachelor of Business Administration degree.

Links

Previous companies

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Timeline

  • Customer Success Manager

    October, 2022 - present