Jackie Schmiedlin, JD

Jackie Schmiedlin, JD has extensive experience in customer success and legal roles. Jackie is currently working at Casetext as an Enterprise Customer Success Manager. Prior to this, Jackie worked at Thomson Reuters, where they held multiple roles including Customer Success Executive, Onboarding Specialist, and Client Success Representative. In these roles, they demonstrated a proactive approach in identifying and addressing customer needs, while also creating and implementing successful onboarding and training plans to drive retention and renewal. Jackie was awarded as a top performer in the Small Law Channel in 2018 and was honored in the Customer Experience Hall of Fame in January 2019. Jackie's career began as a Judicial Law Clerk at the First Judicial District of Minnesota.

Jackie Schmiedlin earned a Bachelor of Science degree in Communication and Media Studies from the University of Wisconsin-Stevens Point in 2002. Following that, they obtained a Baccalaureate Certificate in Legal Assistant/Paralegal from the Minnesota School of Business in 2010. In 2011, they obtained a Global Arbitration Law and Practice Certificate from Queen Mary University of London. Lastly, in 2013, Jackie completed their education by earning a Doctor of Law degree from the Mitchell Hamline School of Law. Jackie also obtained the Bar Admission certification from the State of Minnesota in October 2013.