Stephanie K. is an experienced leader in customer success and product strategy, currently serving as the Director of Product Strategy and Operations at Liquid Web since July 2023. Concurrently, Stephanie holds the role of Customer Success Coach at Catalyst Software, participating in the Catalyst Coaching Corner program to enhance customer success careers. Stephanie's prior experience includes senior management roles at Teleport, where responsibilities encompassed leading customer success teams and implementing customer success models, along with a managerial position at Accenture focusing on cloud account management. Notable achievements include scaling customer success teams at Teleport, maintaining high customer satisfaction scores at Rackspace, and managing significant onboarding projects for thousands of customers throughout a diverse career that began in 2007 at Rackspace.
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