Maureen Musyoka

Maureen Musyoka is an experienced professional in customer success and service management, currently serving as a Senior Manager at Cellulant since October 2017. In this role, Maureen focuses on delivering exceptional customer experiences and fostering strong client relationships while collaborating with upper management to enhance customer retention and brand image. Previous roles include Customer Success Manager, Service Manager, and Service Assurance Lead at Cellulant, where responsibilities encompassed service management, communication, and incident resolution. Prior to Cellulant, Maureen worked as a Service Desk Analyst at Sidian Bank and Kenya Airways, as well as a Community Manager at Every1Mobile Limited, and a Research Assistant at Standard Media Group. Maureen holds a degree in Computer Science from Jomo Kenyatta University of Agriculture and Technology, completed in 2012.