Mercy Gitau

[acting] Team Lead Customer Success at Cellulant

Mercy Gitau is a Customer Success Manager at Cellulant, with experience in building and maintaining relationships with enterprise merchants. Prior to this role, Mercy worked as an Operations Analyst, handling customer engagement and issue resolution. With a background in Communication and Media Studies, Mercy has also held roles as an Artist Account Executive and Digital Content Intern in different companies.

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Timeline

  • [acting] Team Lead Customer Success

    June 1, 2024 - present

  • Customer Success Manager

    April, 2022

  • Operations Analyst

    May, 2020

  • Rights And Acquisition Assistant/artist Engagement

    April, 2019

  • Digital Content Intern

    April, 2016