Michael Forand has over two decades of experience in sales and customer service, currently serving as a Sales Consultant at Cellular Sales since October 2019. Prior to this role, Michael worked at AT&T for over eleven years, where responsibilities included delivering exceptional customer service, troubleshooting wireless equipment, and mentoring new employees. Earlier experience as a Branch Manager at UniFirst Corporation involved managing sales representatives and developing marketing strategies, while a role as a Sales Representative for Verizon focused on achieving sales quotas and customer qualification processes. Michael's career began in the U.S. Coast Guard as a Telecommunications Specialist, earning awards for extraordinary service. Michael holds a Bachelor of Science in Business Management from Westfield State University and an Associate of Science in Criminal Justice from Holyoke Community College.
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