Customer Service · Full-time · Montego Bay, Jamaica
Hi, We're Centerfield. Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.
Inbound Call Center Agents - Montego Bay
Essential Duties: Use a customer-focused, consultative sales process to educate customers on what products/services will best fit their needs Respond to inbound phone calls and sales inquiries in a timely, efficient and professional manner Maintain expert-level knowledge on the features and business applications of the company's product line Performs other related duties as required
Required Skills, Abilities & Knowledge: Requires an excellent telephone and personal demeanor Must have excellent organizational, written, and oral communication skills Must be able to describe & remotely demonstrate products and match their advantages to customer needs Must be able to handle multiple projects simultaneously Working knowledge of Microsoft Office Requires the ability to work cooperatively on a team with other inside sales representatives Must have flexible availability to work any day and anytime of the week
What we Offer: Advanced, dynamic sales training Performance based advancement Uncapped performance incentive structure with unlimited earning power Competitive and achievable incentive and bonus structures Paid vacation Discounts to local partnered vendors 100% Free health insurance
Open roles at Centerfield