Sudip Kumar Deb

Customer Engagement Specialist at Certa

Sudip Kumar Deb has worked in various roles since 2019. In 2019, they were an Internship Trainee at Bharat Electronics Limited. In 2020, they joined MyCaptain as a Team Leader (Operations and Sales) and Operations Executive. In 2022, they started working at Certa (getcerta.com) as a Customer Engagement Specialist. At Certa, they were responsible for helping with third-party workflow optimization and monitoring supplier lifecycle management to the customer (KYC/AML) and partner validation. At MyCaptain, they were responsible for leading a team of executives, tracking sales drivers, creating strategies to acquire new markets, defining matrices to track and tweak processes, and using CRM tools (Hubspot).

Sudip Kumar Deb attended Cambridge School, Noida from 2003 to 2016, where they studied Science. Sudip then went on to pursue a Bachelor of Technology in Mechanical Engineering from Vellore Institute of Technology, which they completed in 2020.

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Timeline

  • Customer Engagement Specialist

    January, 2022 - present