Sha-Quan Joseph has a decade of work experience. From 2010 to 2015, they worked as a Client Service Representative at David Johnson Accounting Services. From 2015 to 2017, they were a Customer Service Specialist at DICK'S Sporting Goods. In 2017, they began working at CarMax, first as a Buyer Assistant and then as an Inventory Control Associate & Auto Parts Associate Backfill. From 2019 to 2020, they were a Member Service Representative 1, Member Service Representative 2, and Student Banking Ambassador at FAIRWINDS Credit Union. In 2021, they were a Business Development Representative at NetSuite. Sha-Quan is currently a Customer Success Associate at CertifID.
Sha-Quan Joseph obtained a Bachelor of Science in Business Administration with a focus in Marketing from the University of Central Florida. Sha-Quan has also obtained several certifications from LinkedIn and Lynda.com, including Critical Thinking, Effective Listening, Learning Salesforce, Cold Calling Mastery, 15 Secrets Successful People Know About Time Management (getAbstract Summary), Prepare Yourself for a Career in Sales, Communicating with Confidence, Being an Effective Team Member, Innovative Customer Service Techniques, Sales: Selling Financial Products and Services, Consulting Foundations: Building Your Sales System, Developing Investment Acumen, Salesforce for Small Business, Learning Excel 2019, and Excel Essential Training (Office 365).
February 1, 2023 - present
September, 2022
Key Account Sales Manager & Customer Success Manager at The Good Face Project
Senior Customer Success Manager at INT
Senior Customer Success Manager at Qualio
Customer Success Manager at OpenPayd
Enterprise 1 Customer Success Manager at CodeSignal
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